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Find a Location

American Beauty Academy has 1 locations, listed below.

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    Business ProfileforAmerican Beauty Academy

    Beauty Salon

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8428 Van Nuys Blvd, Panorama City, CA 91402-3610
    BBB File Opened:
    1/29/2019
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    09/02/2022

    Went into ABA beauty school today ************* Keep in mind this is a beauty school so all steps of a ****** are to be expected. Definition of a ****** is A ****** is a family of skin care treatments ************* including steam, exfoliation, extraction, creams, lotions, ****** masks, peels, and massage. yet my ****** included no extraction or peel. I asked why no extraction was done and the person who completed my ****** said she was told to not do any extraction. In the room my service was provided there was a written list of the steps each ****** consist of with step 4 explicitly indicating extraction after step 3 which was noted as microdermabrasion. After hearing she was instructed to not do complete service that I paid for. Yes I was asked to paid for the service before it was done, and cash only. I asked to speak with the teacher and the reception lady named ***** came over. She went on to say no extractions are part of ****** and could not explain how the set was noted. When I asked for the business number she had me follow her to the reception. She sat down and said to speak to someone else in a suit, his name was ***. I explained my concern. He proceeded to advise the ****** step still in unable to get explain to why the service I paid for was not done. He politely ended the conversation with do you want a discount of your service other wise speak to my lawyer. Besides the customer service, this is a beauty school and it is concerning that they are not providing the services paid for not just by customers but also students. Not only is this business providing sub par education, but they are also doing false advertising. I would appreciate assistance, since the service paid for was not completed and even more concern on how this business / school is still accredited.

    Customer Reviews

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