ComplaintsforThe HiRoad
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Complaint Details
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Initial Complaint
03/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We bought a used ******** from this dealer in 2021. We havent been able to register the car because the dealer hasnt completed their end of the transaction, the title transfer, including paying their required fees. We have called several times, gone to the location physically and we have had no response. We have been told we cannot register the vehicle without the dealers finalization. It has been a couple years now and our car is our lifeblood. We are angst ridden, fearing we may lose our car. Our first step is to file a complaint with you in hopes that your involvement will motivate the seller to act. If, however, your involvement doesnt inspire the needed action, we will have to retain a lawyer and proceed with legal action. Please advise.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.