ComplaintsforB&A Movers LLC
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Complaint Details
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Initial Complaint
08/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company was contracted out from 3 ******************* they helped me pack up my house in **********. They immediately overcharged me just for walking in my door. I had to pay them an extra $5000! They claimed the truck would be full. They refused to pack my entire house! I had to get a second moving company to come out to finish the job because they did so poorly and they left behind most of my household items. They were set to deliver under contract on August 20 & they did not arrive until today August 29. Half of the boxes were damaged! The boxes marked fragile were totally crushed and they tried to fix the boxes by adding more tape but I took pictures of everything. They also opened a lot of my tubs and there were a chest that was screwed shirt that they unscrewed to look inside. Which is against the law! They were supposed to and contractually obligated to assemble the large furniture items. I have sciatica and physical disabilities that prevent me from lifting very heavy items or else I wouldve helped. When it came time to assemble the large furniture items, they made an excuse that they were late for another delivery and left without helping me move anything else heavy or assembling the heavy items. As they were leaving, I discovered a bunch of items that were absolutely destroyed. A large Amish dining table that is worth $7000 was scratched up & scuffed and packed in a box without any bubble wrap. These guys continually avoided my phone calls when I wanted them to deliver early. Never remedied anything that I had complaints over, and were totally disrespectful of my physical disabilities and said that everything was my fault. These guys are a nuisance and they overcharge and they break contracts! And I dont think they are licensed at all.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.