ComplaintsforGenco, Corp.
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Complaint Details
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Initial Complaint
12/15/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
on 06.13.2022 we had 2 individuals who were offering free home improvement program with ****************************************** which included solar panels, roof instillation (attic) + AC. They are contracted with ********************, the application was "free" and since then we were sent with variable loans which we canceled + then they were reinstated without our approval on 06.29.2022. We canceled the loans due to the lack of proof over permits, certified technicians (i.e AC, roofing + electricians) and my financial situation in which i am ******************** + have a fixed income. We have repeatedly asked for all this info + they refuse to give us this info. I have gone to my local city hall + asked for all the info in which THEY informed me that NO PERMITS have been sent, approved or even asked for an inspector, nothing matched their recorded + said this was fraudulent. They have started billing me for the work that has not yet been completed. I have spoken with all 3 companies regarding permits, certification + inspectors, work quality etc. and they do not answer me. genco corp has ignored my concerns i have spoken with multiple people from the company, i have sent the proof of the horrible work their contractors left my house in.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.