Business ProfileforEmpire Apparel and Design, LLC
At-a-glance
Related Categories
Business Details
- Location of This Business
- 15740 Texaco Ave, Paramount, CA 90723-3924
- BBB File Opened:
- 2/25/2022
- Business Incorporated:
- 6/16/2020
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 202016910907 for this business, issued by Secretary of State-Corporations
These agencies may include:
Secretary of State-Corporations
1500 11th Street
Sacramento CA 95814
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Customer Service
- Contact Information
Principal
- Customer Service
Customer Contact
- Customer Service
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/05/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Latarah H.
1 star02/15/2022
My daughter is cheering with her high school. They used Empire Apparel and Design to produce the uniforms. I was promised uniforms within 6-8 weeks after purchase. I paid my entire bill and on week 9 I asked about the status of the uniform and the owner told me that she didn't have anything available. I asked her for a refund because cheer season is over, she said that she didn't have a refund policy. Then she said she didn't want to talk to me, I should be talking to the coach. Meanwhile, the coach told the cheerleaders not to talk to him about uniforms, talk to the business. It is now week 14 and I received less than a third of what I purchased. The business owner did not send courtesy updates for reasons she could not provide the products and service she guaranteed when she took my money.
This company is using COVID as a scapegoat to not be accountable for the goods and services they promise. They are a business, they should be looking for other suppliers or have backup suppliers. Last, I checked, I haven't had any problem ordering anything online. Things are not how they were at the beginning of the pandemic. They should be able to find supplies, no matter the cost, and honor their contract.
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