ComplaintsforScrubs Los Angeles INC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Buenos das Desde Junio 2023 compr $3500 en uniformes y zapatos mdicos, ellos dejaron de responder los correos e hice un contracargo con el banco, pero esta empresa se encarga de solicitar documentos al realizar la compra para que el contracargo no pueda proceder. Me comunique y me respondieron que enviaran una parte de la mercadera, al llegar el paquete me enviaron artculos de ***** calidad, ********** que yo ped me llego, tallas, colores y sobretodo las marcas. Todo era de ***** calidad y de muy bajo valor. Me indicaron que todava faltaba mucha mercaderia por enviar y los zapatos, pero ya no me responden los correos desde hace aproximadamente un mes. Agradezco si me pueden ayudar por favorInitial Complaint
01/18/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 5/27/2023 I called Scrubs La,Inc and spoke with *** and ordered 109units of a particular brand at that time I paid ***** and on 6/05 I paid another934.88 to complete the order totaling 2,134.88.According to ******** should've received this shipment 6/16/2023-6/2023.Since then it has been excuse after excuse and lie after lie to just be point blank about the situation.My business is a small business but I deliver on time and I only deal in quality.Due to this catastrophe.Ive had to repay for pre orders and it cost me a facility show because I promised this brand.So it has cost me revenue as well as my customer's trust.Ive explain this to the "wholesaler" and still he continued to give false dates even fake tracking on this shipment I've yet to see.In August of 2023 he offers to send me 60 units of another brand while waiting on the brand I ordered which I have a receipt showing pending for the brand I ordered.These uniforms arrive ill fitted cheaper fabric just not what i would've choose for my store.Ive exhausted every avenue to settle this but it's only lies and a very dismissive attitude..This is not the brand I ordered and it seems as if you can't produce what I ordered.My money needs to be refunded.I didn't ask for the cheaper quality uniform.The integrity of *** and this business is less than stellar.This has been a set back for my business and I need to be compensated.Im willing to take full recourse to be reimbursed.Its just unacceptable and I will be taken full action if this cant be resolved here.I have all correspondance, receipts and emails to back all allegations.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.