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Find a Location

Permit Concealed Online has locations, listed below.

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    ComplaintsforPermit Concealed Online

    Online Education
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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I paid $95.00 for a ccw permit. They sent me to a ** site that wanted another $100.00 and the permit cannot be used in ********* as it states it can. Then they charged me $19.95 for a one time course and they keep charging me $19.95 a month without my permission. I call them and can never get through to get them to stop taking my money and refund me what they have taken. This site is a scam.
    • Complaint Type:
      Order Issues
      Status:
      Unanswered
      i APPLIED FOR THE ccw WITH THE UNDERSTANDING IT WAS GOOD IN **********, IT IS NOT. i REQUIRE A REFUND. dATE OF PURCHASE, (85.00),5/19/23
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I applied for a carry permit online on Aug 31, 2022. The website implied that it could all be done online, until they got my credit card info. Then I was informed that I had to purchase firing range training IN ADDITION. I called them immediately, within 10 minutes, to ask for the order to be cancelled and they refused to refund any money.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I applied for a concealed license test, which I took. This company continues to charge me monthly for no services rendered. I understand they do this practice often from internet search I did.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I tried to sign up for their certificate and when we got to the purchasing they claimed my ** was expired (it was not) and then I got caught in a loop where my bank saw 7 charges in a row. I had to close out of the web site itself to stop the loop. Website is: ****************************************************************************************************************** I can provide copies of the emails from my bank if necessary.
    • Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      I keep receiving e-mail advertising that I can have a ** Concealed Online and I just have to answer a quiz, I deed and pass, then they ask me for $88.00 to send me the certificate then a $9.00 for continue training not sure what is it, After the said that I have to go to a location for ***************************** for and extra $34.00 that bring the Total to $****** However, after charging my credit card is a place that said READ THI S CAREFUFFY telling me that all the above is not valid and I have to apply directly to the State of ******* to have the permit i VAT MY MONEY BACK
    • Complaint Type:
      Order Issues
      Status:
      Unanswered
      I purchased the online carry permit on ****** and my order #XXXXXXX. I paid ******* for the certification and yearly renewal ($9.00 a month). When I attempted numerous times to sign up for the in-person class to complete the program, I have gotten no response by calling the # (XXX) XXX-XXXX. ************** I believe this is a scam. I am a 68-year-old widowed female, and I am afraid at times to go anywhere due to carjacking and violence in the area. I live on a fixed income, and I spend my money carefully. I guess I wasn't careful enough. It is terrible that companies take advantage of innocent people who are just trying to stay safe. I have a pistol and a permit and shot at a gun range. Please help! Thank you
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I ordered the class through carry concealed paid $106 and received nothing I called them a couple weeks later they said they sent me an email and said they sent me an email with the portal which they didn't do now they can't refund me my money which is ridiculous cuz I received nothing at all for my hundred and six dollars I want to refund as soon as possible this is a scam
    • Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I have received ** ILLEGAL **** ****** from this company since 7 June 2020. I want them to CEASE AND ******* I want no further contact from them.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I took the concealed license class, paid the fee, and now I am being charged $19/month. I have already stopped payment on my card***** but I've heard they just change their name and continue to charge. I have ten Month's of continued charge's to my card. I would like to be refunded this unauthorized monthly fee.

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