Business ProfileforPure Pilates Pasadena

On 11/9/2022.I made an appointment with ********************************* at Pure Pilates which was at ************************ in Pasadena. At that time, I paid for the 1st class in cash expecting to get a receipt, but did not receive one. At the subsequent class, I paid her in cash for 19 sessions at a discounted rate of 20%. Again, no receipt was provided though I asked multiple times. The sessions for first few classes were given as scheduled. However, the subsequent classes were marred with no shows and cancellations, often a few minutes before class. Multiple times I requested a refund, but was told she was unable to do so. At one point in time, I injured my shoulders and didnt make any new appointments for several weeks. I finally reached out to her, she made an appointment for me, but again canceled at the last minute. When I attempted rescheduling, she told me she had been ill, and would contact me when she felt better. Since I didnt hear from her, I contacted her and was able to schedule another appointment. The day before the appt, i received a text from her telling me that she had moved from the prior studio, and was now about 10 minutes further. The morning of my appointment, I was driving to the new facility, when I received a text telling me she needed to cancel because she had insomnia. I was fed up and requested a refund on the remaining nine classes, which she agreed to after I placed a poor review on YELP. She texted me stating she would pay me in a couple of weeks. On 08/15/23 she sent me via Zelle, $200.. I asked when I could expect the remaining $250.. Her response was, in one week. It has been several weeks and have not received the remainder of my refund though Ive requested it. She blocked my number on 08/30/23 and have no other way of contacting her. My intention is to have **************** refund the remaining $250 as promised. I would also like to warn others of ***************** poor and fraudulent business practices.