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Find a Location

CoreTCG, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCoreTCG, Inc.

    Pokemon Cards
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/2/2021

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    770 S Arroyo Pkwy #110, Pasadena, CA 91105-3933
    BBB File Opened:
    4/24/2013
    Years in Business:
    14
    Business Started:
    4/21/2010
    Business Incorporated:
    5/18/2011
    Accredited Since:
    3/2/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C3382646 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Chris Kwan, CEO/Owner
    Contact Information

    Principal

    • Mr. Chris Kwan, CEO/Owner

    Customer Contact

    • Mr. Chris Kwan, CEO/Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/24/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I have been receiving unsolicited correspondence from ******** located in ********, ** thru the **** addressed to a ****************** at my **** address. There is no such person living now or ever at my address. I sent the previous correspondence back as "Return to Sender" "No such person at this address" and still they continue to send. I believe this is a scam. I have not opened these "letters" but it appears to me that someone is trying to set up my address as theirs. I am going to also send a complaint to the ******** Attorney General
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Salvatore N

    1 star

    06/01/2022

    I've done a ton of business with CoreTCG both buying and selling but that is ending after they ripped me off pretty bad on my latest buylist there. Prior buylists went well with an occasional discrepancy on a card here or there. On my latest, they marked a whole third of my submission as "played," equating to thousands of dollars. I've had nothing but a pleasant and fair experience until this. I don't know what has changed but a whole third of my submission was shocking to see. They must have changed things up where if a card is not PSA 10 worthy it is instantly bucketed as "played" and the value halved - literally - the value of every card was reduced to 50% of the initial value. Super disappointing and unreasonable, especially considering I am very picky and sent them cards in exceptional condition from my personal collection that I guarantee are all being cataloged as near-mint. I raised this concern with the store and they were not only unwilling to fix any of it, but were very unprofessional and condescending about the whole thing and blamed people wanting to "only grade" cards as their reasoning.

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