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          Livable, Inc. has 1 locations, listed below.

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            Business ProfileLivable, Inc.

            Utility Billing

            Contact Information

            PO BOX 25008

            Pasadena, CA 91185

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            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            PO BOX 25008, Pasadena, CA 91185
            BBB File Opened:
            3/6/2023
            Years in Business:
            27
            Business Started:
            3/29/1997
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/10/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            As everyone else mentioned, this company is a SCAM!! I requested a payment plan and EXPLAINED that my roommate/sister LOST HER JOB and we were having issues paying. They gave me an ASTRONOMICAL amount of $150 plus the month's bill. I said I CAN NOT AFFORD it and they had NO EMPATHY as if we aren't in a pandemic PLUS inflation PLUS MY SISTER LOST HER JOB!!!All in all, I never responded and they didnt BUT 5 days later we paid HALF of the past due amount. But NOW I am receiving phone calls from a collection agency. So they never even implement the payment plan and they just CASHING OUT ON INNOCENT PEOPLE. It's not on my credit report BUT I want to ensure I WILL NOT be penalized because If I am then I WILL NEVER pay Livable and continue to go through the collection agency IF they DID get me. Especially as a Haitian woman, they are endangering my livelihood because my apartment threatened to evict me AND now if they have this placed on my credit, it now denies me a lot of access plus bring my score down after I worked SO HARD to get it to where it is at. I am being discriminated and harassed from a company that EYE NEVER signed up for. I PRAY THEY GO BANKRUPT BECAUSE GOD DOES NOT LIKE UGLY AND GOD DOES NOT PLAY ABOUT ME. GOD GOT ME AND I CAN'T WAIT TO SEE THEIR KARMA. EVERYONE HATES YOUR COMPANY.
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            Read 6 More Complaints

            Customer Reviews

            3 Customer Reviews

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            Most Recent Customer Review

            Deanna N

            08/07/2024

            Quite literally a SCAM company. My landlord decided to start using them after I had already lived in the building for over a year. Now all of a sudden, Livable sends me a bill for over $100 a month for unknown utilities, even though I paid all of my utilities directly. They claim it's for "the lights in the lobby and the washer and dryer in the building" even though the washer and dryer also cost money. Truly the biggest scam. The customer service are the dumbest people I've ever spoken to and they will just tell you to talk to your landlord. And your landlord will tell you to talk to Livable. I literally moved out because I couldn't put up with just being charged over $100 a month for LITERALLY NOTHING. I can't believe I had to put up with it as long as I did. If you are looking at a unit and the landlord tells you they use Livable, RUN. RUN AS FAST AS YOU CAN.
            Read 2 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

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