Business ProfileforGenesis Supreme RV

I dropped my Toyhauler off on 11/27/23 for repairs. The fiberglass was cracked and ******************************* help get the repairs scheduled and fixed. The repairs were competed and I was happy with the service and repairs at the time as it was completed repaired. I reached back out on 01/03/24 and informed ******* that the damaged to the fiberglass had reappeared and asked for help with getting the unit back in for repair. I did not immediately get a response and reached out again by email on 01/10/24. On 01/12/24 ******* responded that he would check for the next available date to bring the unit back. On 02/12/24 I reached back out because I hadn't received any follow up. On 02/15 ******* responded that he would check his schedule to see what date he had available. With no response again I reached out a final time on 03/26/24 by email letting ******* know that I have reached out multiple times with no response and asked him to let me know when I could bring the unit back in for rework. No response was received. Now I know I was being completely ignored since this time I have not gotten any response or follow up.