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Find a Location

Continuum Care North Bay, LLC has 1 locations, listed below.

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    Business ProfileforContinuum Care North Bay, LLC

    Health Care

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5401 Old Redwood Hwy, Petaluma, CA 94954
    BBB File Opened:
    5/15/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 550004242 for this business, issued by California Health and Human Services

    These agencies may include:

    California Health and Human Services

    1215 O Street

    Sacramento CA 95814

    (916) 654-3454

    https://www.chhs.ca.gov/

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/25/2024

    Please see details of the previous communications from 4/24, 5/2, 5/16 below. None of these have resulted in any response from the company, whether submitted via the website or emails. There are too many characters to include all follow-**** but I can share them with you separately if you require them. The doctors name is located in the first mail below. We are simply seeking a correction to the cause of death on the death certificate.---------On May 16, 2024, at 10:54AM, *************** <******************> wrote:?Dear Continuum,As it has now been 2.5 weeks since our 4/28 request - can you please provide an update before this needs to be escalated further? Thanks,***** On Thu, May 2, 2024 at 10:01PM *************** <******************> wrote:Dear Continuum,Please help to respond to the below request at the soonest.Thanks ***** > On Apr 28, 2024, at 5:35PM, *************** <******************> wrote:>> ?> Dear Continuum,>> I just submitted a form on your website, but in case that doesn't reach you, also sending you the same here.>> We would like you to file an amendment to remove 2 of 3 causes of death on our father's death certificate, as these were never his underlying conditions and should not be stated as causes of death. Please see below for the two causes of death we'd like removed:> "1. Severe ************** Malnutrition"> "3. Hypertension">> Dad (*******************) passed on 3/13/2024 at *****************, ******************************************, which is a skilled nursing facility, where he was receiving care until the end, with family present. >> The Physician listed on the Death Certificate is "SRI ************************* *******, MD" and his address is Continuum's (******************************************"). >> Please help to confirm at the soonest, as there are a number of administrative matters pending this.>> Thanks,> *************** (Son of the Deceased)> ************* (Daughter of the Deceased)
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