ComplaintsforAmerican Ratings Corp.
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Complaint Details
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Initial Complaint
05/25/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Back in April of this year I saw the commercial for a free diamond certified directory and to get a book you just had to call the number ************ so I did. After leaving my name and number on the voicemail I was contacted and asked for my first and last name and address. I was contacted on two different days and on both days I gave the same information and I was told that I would receive a directory in the mail. Some time passed and I forgot about the book so when I did remember it had been a month later so I called again and left a message again but this time no one called me back so today when I tried to call again the line hangs up. I called from my daughters phone and the same thing happened the call hung up. I just want my free directory.Business response
05/31/2023
We sincerely apologize for the inconvenience. A free directory was mailed on May 25, 2023. A free and complete list of all Diamond Certified ********************* is also available at www.diamondcertified.org. We are also happy to provide information about Diamond Certified professionals by phone at ************. Again, we apologize for the time required to complete your request for a hard copy directory. We appreciate your interest in hiring a Diamond Certified professional.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.