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Find a Location

Good Green Moving has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Good Green Moving

      879 Lindberg Ln Petaluma, CA 94952-3415

    • Good Green Moving

      166 Hamilton Dr Ste C Novato, CA 94949-5671

    • Good Green Moving

      1355 Market St Ste 488 San Francisco, CA 94103-1337

    Business ProfileforGood Green Moving

    Moving Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Good Green Moving offers residential and commercial moving services including organizing, packing, moving, hauling and unpacking.

    They also provide handyman services. Due to state regulations, this company cannot charge more than $500 including materials and labor for their handyman services.

    Business Details

    This is a multi-location business.

    Find a Location

    Good Green Moving has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Good Green Moving

        879 Lindberg Ln Petaluma, CA 94952-3415

      • Good Green Moving

        166 Hamilton Dr Ste C Novato, CA 94949-5671

      • Good Green Moving

        1355 Market St Ste 488 San Francisco, CA 94103-1337

      Location of This Business
      879 Lindberg Ln, Petaluma, CA 94952-3415
      BBB File Opened:
      4/22/2016
      Years in Business:
      11
      Business Started:
      10/10/2012
      Business Incorporated:
      10/10/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2604063 for this business, issued by Federal Motor Carrier Safety Administration

      These agencies may include:

      Federal Motor Carrier Safety Administration

      1325 J St Ste 1540

      Sacramento CA 95814

      (800) 832-5660

      http://safer.fmcsa.dot.gov/CompanySnapshot.aspx

      BBB records show a license number of MTR0191035 for this business, issued by California Public Utilities Commission

      These agencies may include:

      California Public Utilities Commission

      505 Van Ness Ave 2nd Fl

      San Francisco CA 94102

      (415) 703-2782

      Fax: (415) 7031758

      http://consumers.cpuc.ca.gov/default.aspx

      Type of Entity:
      Corporation
      Number of Employees:
      20
      Alternate Business Name
      • Green Move, Inc.
      Business Management
      • Mr. Jonathan Cook, Owner
      Contact Information

      Customer Contact

      • Mr. Jonathan Cook, Owner
      Additional Contact Information

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/31/2023

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      I have used Good Green Moving for moving and storage for many years. In March 2021 I had all items removed from storage. When the items were delivered it was clear that a large number of items were missing. It took many months for Good Green Moving to try to locate the items, and to confirm that they were either lost or stolen. It was agreed that Good Green Moving would reimburse me based on their insurance policy. It has been many months and Good Green Moving has not made any payments or responded to any of my messages. I sent them a final communication confirming that I would need to take more formal action if I was not paid. The total value of items that were lost was over $6,000. The total claim under the insurance policy would be under $1000.

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Laura N

      1 star

      04/01/2024

      Stay away from Good Green Moving! What seemed like a promising start turned into an absolute disaster:Initial Service: Quickly responsive to urgent storage needs, then completely silent.Billing Chaos: No charges or communication for months, followed by sudden, unjustified billing. Erratic demands with no rationale.Deception over Bankruptcy: The owner misleadingly spoke of "going into marketplaces," hiding their actual financial ruin discovered only through a third party.Exploitative Charges: Employed "recurring charges" to extract money long after ceasing services, fabricating costs for non-existent services. A clear *********************************** An alarming absence, leading to inflated quotes for retrieving stored items and financial duress for customers.Customer Disrespect: The approach to service and customer care is predatory, exploiting trust and leaving a trail of financial and emotional distress.This ordeal wasn't just a series of unfortunate events but a calculated exploitation under the guise of legitimate business. Good Green Moving is unequivocally untrustworthy. Their practices are designed to mislead and profit at the expense of their customers.I'm sharing my ordeal to prevent others from falling victim. If you're considering Good Green Moving, please reconsider for your own peace of mind and financial well-being.Do not let them exploit you as they have others. Your trust and business deserve better.

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

      BBB Reports On

      BBB reports on known marketplace practices.

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