ComplaintsforCrystal Clean Laundry
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Complaint Details
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Initial Complaint
11/07/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
This is a laundry mat. I have had several issues with this laundry mat including not getting my money back. There aren't any business representatives present at anytime to help customers when their machines take their money. They have several complaints on yelp and ****** about customers not being able to get refunds because no one is on site to help. They dont have a working phone number posted in which you can contact anyone. Their machines charge over the posted price on your debit/credit card. I need assistance in contacting the business as they overcharged my card for my visit on 11/6/2022. They charged me $5.00 for a dry that was supposed to only be $.50.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.