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ComplaintsforAquarius Appliance Service
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Complaint Details
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Initial Complaint
06/28/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I had a GE microwave that had a control panel problem . I originally purchased at Airport appliances with 5 year extended warranty . Aquarius appliances was the contractor hired to complete the warranty work . It took approx 6 months to get a microwave that was not damaged . Finally they says they had one with no damage . Last night the vent cover fell on my head then I noticed it had been superglued to the unit and the tabs finally gave way . This was a faulty unit that was not a cheap brand . Now when I trued calling them , they are pretending to be a different company in ****** . Yet the accents sound like the original team . I just want a brand new in new condition microwaveInitial Complaint
11/11/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a refrigerator from Airport Appliance with a warranty. The fridge stopped working and still under warranty. I called made a claim, they sent me to Aquarius Service Repair in ********* **. They sent out a repair man ****** to my house 5 times over 3 months and never fixed it. Aquarius /********* told me she is referring this back to the warranty that there is nothing else they can do. When I called Myprotection360 warranty they said Aquarius Fixed my refrigerator which is not true. I have spent many hours on phone and hours without pay to meet Aquarius repair service to no satisfaction of repair. The MYprotection360 now is saying my fridge is fixed and explained it hasn't work in over 3 months. I am also getting the run around with them but my issue is with Aquarius Service ************** ********* is how i have been speaking with.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.