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Find a Location

Taco Bell has 1 locations, listed below.

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    Business ProfileforTaco Bell

    Restaurants

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1240 Broadway, Placerville, CA 95667
    BBB File Opened:
    5/2/2022
    Business Management
    • Customer Contact
    Contact Information

    Principal

    • Customer Contact

    Customer Contact

    • Customer Contact

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/02/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Approximately two weeks ago, I had went through the Taco Bells drive through at this location around 10pm. I ordered food and the total was approximately nine dollars, unfortunately I do not have the receipt, when I got to the window to pay I gave the lady eight $20 ****. I then went home and the next day noticed that the change I had been given, a $10 ****, was fake so I called Taco Bell I spoke to an employee who then transferred me to a supervisor I told her what had happened and she said that she would have to reach out to her supervisor and call me back. This has been two weeks ago and I have called at least four times I have also went back to the location and ask for assistance in the drive-through regarding this matter and was actually denied service because I was getting upset that I was given if a $10 **** and nobody was calling me back or making it right now and all I asked was that I either get a different $10 **** or use that $10 towards my next purchase. I do still have the $10 ****. I dont think its right that I should be out that money because the employees at Taco Bell did not do their due diligence to make sure that I was getting my correct change back. Ive tried to call them multiple times. I have spoke to the multiple employees who have been very rude. I was even denied service! Absolutely uncalled for and very unprofessional. All I want is my $10 back. $10 to Taco Bell Im sure its nothing compared to $10 to me. So any help I can get regarding this situation would be much appreciated. My name is *********, ************. thank you

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Natasha D.

    1 star

    10/03/2022

    We went there driving back from Tahoe, and I ordered a ************* with chicken. Upon getting my order after 20 mins of being in their fast food drive thru, the order was made incorrectly, it was barely any chicken on it so we let the staff know there was no chicken on it, they proceeded to say they made it correctly and we needed to leave cuz we were in there drive Thru that took over 20mins already to receive our order. And that we were there for 3/4 more mins arguing and that theres nothing the cashier named ***** s was going to do about it. I will never go to this Taco Bell and will be also posting on all the food websites as well as better business bureau this location has nothing but unprofessional kids working there who obviously do not care about customer service. This location needs to be closed due to the lack of etiquette of talking to customers and not to mention their sanitation needs to be checked.

    Local BBB

    BBB of Northeast California

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