ComplaintsforBig O Tires #5251
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Complaint Details
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Initial Complaint
05/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Took my car in that was running just fine but had a check engine light. Something about a pump sensor that needed to be replaced. Next day got a call they found other parts that needed to be replaced while they were doing the teardown. A week later when car was supposed to be complete was told almost the exact same thing I was told the week before about completing the teardown and finding cracked hoses that needed to be ordered directly from the dealership. Week three when the car was supposed to be ready they supposedly found another hose that was bad as they were completing the teardown. At this point my car is now not running being charged almost $3000 and they have completed the teardown either three or four times supposedlyInitial Complaint
03/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I brought my ******** ML500 in for squeaky brakes and NOT ONLY didn't change the pads, they put on DURALAST ROTORS, which are NOT COMPATIBLE with my car and their stupidity has ruined it!!! I EVEN KNOW BETTER THAN THIS AND YOU WILL NOT TAKE ADVANTAGE OF ME JUST BECAUSE IM AN ELDERLY FEMALE!!!
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.