Business ProfileforLaw Office Of Jeffrey Hall Inc

I initially engaged with the Law Office Of Jeffrey Hall, intending to construct a Family Trust. In a Zoom meeting with Mr. ******************** Hall, he outlined the range of services his office could offer. During this meeting, my wife and I conveyed our requirements for our Family Trust. ************ assured us that he was capable of meeting these needs.Subsequently, we completed the necessary documentation and paid the requisite fees. However, after careful consideration, my wife and I opted to change our plans from an ** trust to a Survivors Trust. Despite numerous attempts to contact ************ over several days, we were unable to reach him.It was only on July 24th that ************ contacted us, requesting additional information to proceed with the ** trust. At that juncture, we informed him of our change in preference. He responded by providing a draft, albeit only for the Survivors Trust. Regrettably, the draft fell significantly short of our expectations and the comprehensive discussions we had had earlier. Furthermore, I had expressed my desire to discuss the matter with ************ via phone to ensure all my queries were addressed prior to finalizing the trust. The draft provided by ************ was not meant to proceed without such a connection.The overall working relationship with ************ deteriorated thereafter, leading me to request a refund. While I recognize the value of compensating ************ for his time, it is crucial to note that he failed to fulfill our initial requirements and even charged for services that were not completed. I also emphasize that I should rightfully obtain the documents for which I was charged.In light of these circumstances, I kindly request a refund of the charges incurred for services that were inaccurately delivered. My intention is to arrive at a fair and amicable resolution to this matter. I am hopeful that the Better Business Bureau can assist in facilitating a timely and just solution.