Business ProfileforStoneridge Chrysler Jeep of Dublin

I am writing to you in my capacity as ******************* ***** wife , representing [*****************] concerning a recent vehicle purchase transaction at this business that took place. It has come to my attention that certain practices employed during this transaction not only breach standard ethical guidelines but also potentially violate Federal Consumer Protection Law, e.g., which governs the sale of goods, including motor vehicles, and mandates clarity, fairness, and mutual understanding in contractual agreements.Specifically, the contract signed by ************ was executed under conditions that starkly contravene these legal standards. It has been brought to my attention that additional paperwork, including a clause regarding a "no cooling-off period," was introduced and signed by ************ during a moment of indisposition, without the presence or consent of his legal spouse or any form of legal counsel. This act, given **************** documented learning disability and consequent limited capacity to fully comprehend such complex legal documents, raises severe concerns regarding the validity of the consent ostensibly procured by your sales personnel.Furthermore, the subsequent interaction between myself ************ and your sales manager specifically, threats of aggressive legal retaliation without grounds, and refusal to engage in constructive dialogue not only exacerbates the situation but may also implicate violation. This prohibits unfair or deceptive business practices in the marketplace.Given the gravity of these concerns, and in the interest of avoiding further distress and potential litigation, I hereby request the following:A thorough and immediate review of the sales transaction in question, including all associated documents and the circumstances under which they were signed.The nullification of the "no cooling-off period" clause, and any other agreements signed under questionable circumstances.A full refund of all payments made by ************ in relation to this transaction, including but not limited to the down payment.A formal apology to ************ for the distress and inconvenience caused.