ComplaintsforNew Day Dental
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Complaint Details
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Initial Complaint
12/13/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I went to the dentist for a cleaning and checkup. The dentist told me I was not eligible for a standard cleaning and required a deep cleaning / root canal / multiple crowns. I had an uneasy feeling already about the dental office not being organized and rude / unprofessional. They took full mouth proximal xrays and I requested the image files. I completed the signed form to get the image files. They replied that on that day their computer didn't work and they were trying to fix it. I withdrew from this dentist and scheduled an appointment with another dentist. I showed the charges from the previous dentist that totaled near ******** , the new dentist told me that all this work is not required. It's been almost a month and the New Day Dental has not provided me with the xray image files.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.