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ComplaintsforSunol Tech LLC
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Complaint Details
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Initial Complaint
03/21/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We have issued a **# ******* on 11/15/2023 to purchase Seagate Nytro ***************. On 11/13/2023 We reached out to Sunol Tech for quote & availability.11/13/2023, Sunol Tech confirmed that they have the product, and they can fulfill the order.11/15/2023, we sent them the ** # ******* 11/15/2023, we wired the money to them.From 11/15/2023 to 1/2/2024, we were corresponding back and forth asking for an update.1/3/2024, we asked them to Cancel the ** and send a refund of the money.1/5/2024, they asked us to have a written consent to cancel the ** and ask for the refund. We did that the same day.2/8/2024 Sunol Tech sent us a credit form attached of what they think they owe us... We hired a lawyer, on 2/19/2024, to send a demand letter for a refund since they have failed to respond to us.They had not responded to us or the lawyer as of today.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.