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ComplaintsforBlackhawk Network Holdings, Inc.
Additional Complaint Information
Blackhawk Network came to BBB’s attention in January 2009. A review of the company’s complaints was done in September 2023. Complaints on file state consumers purchase pre-paid cards, and gift cards and are unable to use them. Consumers also state technical difficulties using gift cards online and in store at the point of sale. BBB suggests reviewing the frequently asked questions (FAQ)- Answers for our cardholders at
https://blackhawknetwork.com/lets-talk/faq
Because the terms of use may be subject to change, BBB encourages consumers to read the terms of service and the card order agreement using the links provided. Important sections to read are the company’s rights, fee’s that may be associated with your card and fraud abuse.
https://blackhawknetwork.com/card-order-agreement
https://blackhawknetwork.com/terms-use
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Complaint Details
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Customer Complaints Summary
1,015 total complaints in the last 3 years.
382 complaints closed in the last 12 months.