ComplaintsforJewelry Diamond Expo
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Complaint Details
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Initial Complaint
08/02/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Hello I have placed the order for 3 carat diamond earrings, order layaway slip # *******, customer #*****, with associate ******** on 05/27/2023. I have been chasing this order for past 2 months and still the order has not been ready and I have been delayed by the associate by promising that it will be ready soon. I have already placed the deposit of $4500 for the order and I was told in the last communication that the store at ********** *************** is being temporarily closed. I am worried that my order will not be fulfilled and I fear about losing my deposit. I would like to request refund of the deposit and my attempts to reach the business have failed. Thanks *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.