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Complaint Details
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Initial Complaint
06/17/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
May 22, 2023 $64.31 I purchased two boxes of 10/each wound care dressings.I had an allergic reaction to the Hydrocolloid Exuderm Satin 4x4 dressings and I would like to exchange the Satin dressings for the Odorshield dressings and would be glad to pay the difference in price. I contacted the company three times; once by phone I left a VM, and two written requests through the online chat. I have not received a response from the company.Account Order: #**********Customer response
07/17/2023
I wanted to let you know that I just reconciled my credit card statement and OZ Medical had credited me the entire amount of the purchase, $64.31 on June 7. I am sorry I was not aware of that sooner. I did not receive any correspondence from OZ Medical informing me of the credit, so I just discovered it today.
Thank you for following up with me!
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Contact Information
1220 Quarry Ln Ste B
Pleasanton, CA 94566-4756
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.