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Find a Location

Animal Medical Center Of Pleasanton has 1 locations, listed below.

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    Business ProfileforAnimal Medical Center Of Pleasanton

    Veterinarian

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3901 Santa Rita Rd, Pleasanton, CA 94588
    BBB File Opened:
    9/15/2022

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I went to the Animal Medical Center of Pleasanton for my (2) dogs **************** teeth cleaning. I dropped them off at 8am 12/26/23 and picked them up at 5pm 12/26/23. My receipt number is #***** the technician explained to me the care and the medication that I was to administer to my dogs. The very next morning I was faxing over my paperwork to my regular vet to be filed in my dogs record files and noticed that was charged for a medication (Clavamox) $***** that was not given to me they gave me (Amoxicillin) which is a generic medication. I returned back to the Animal Medical Center office on 12-27-23 to returned the none opened individual packaging (Amoxicillin) and let them know that is was fraudulent to sell me for a high cost medication (Cavamox) and give me (Amoxicillin) and I asked them to return my money (*****) and they refused to do what is the right thing. I have filed a complaint with my credit card and other customers should know how they operate. The Animal Medical Centers attitude was that all sales are final and I responded yes but you sold me something on paper that you did not provide and that's FRAUD and I left their business and will never go back.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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