Customer ReviewsforBiolife Plasma Pomona

I had the absolute worse experience here and will I will not be donating plasma or blood anymore. I waited nearly FOUR hours to donate because a nurse misplaced my new donor placard which had my social security number on it. That is what I was told by the supervisor on duty (Saturday January 27, ****). The nurse who took my new donor placard is named *****. Once I was finally hooked up to the plasma machine I immediately began having reactions. Because it had been over 3 hours that I had been waiting, Id had nothing to eat. I experienced weakness in my hand, heart palpitations, scratchy voice, itchiness and tingling in my mouth. When I told the technician what I was experiencing she told me this was normal, but I did not feel safe or comfortable in the care of these nurses. I have donated blood before, but this was my first time donating plasma, and the lack of attentiveness and blatant carelessness has completely turned me off from ever wanting to donate my blood or plasma anywhere, ever again. In my opinion what I experienced is absolutely NOT worth the compensation. I wish I could scrub this experience from my memory.

About 2 weeks ago, I was sitting the in the bed waiting to donate. As I was waiting, a worker (with a headband, curly ***** ********** he always wears this) decided it would be okay to throw away his gloves from about **** feet away. He hit me on my right arm & as he did that he saw that it hit me & non-chalantly just said "my bad" & kept walking. Not only was that careless & negligent, but he did not offer to give me anything to clean my arm. Additionally, when he walked back towards where I was seated, I made sure to get his attention & asked him if he can get me anything to clean myself. He didn't & just said you can use hand sanitizer which was in a cart near by me l, so I got up & got it. When I asked him that, he scoffed & said "just for that? What hit you was the inside of my gloves so no blood got on you." I was ******. Even if there was "no blood" that touched me, what makes him think I was him "touching me?" Not only is he reckless & negligent, but he is also very rude & a complete a****** for that. I have a newborn at home & need to take complete caution in order to make sure that my baby is safe. Coming to Biolife in Pomona makes me feel unsafe because I know there is a worker there who just does not care. In any way. The next time came in & saw him (he knew that I complained about him already to *****), he was mad-dogging me & trying to make me feel threatened. He looked ****** off at me, probably because I complained about him.I am very disappointed in everything about BioLife. I just donated about 15 minutes ago, but I now longer feel safe ********* time doesn't seem to matter to you guys, I will now be going to CSL Plasma. I'm done waiting my ************* with a company who doesn't care! They don't deserve my ***************************** don't deserve yours either.

Unprofessional and vindictive Had a complaint about an employee asked to speak to a manager. After voicing my complaint about staff not wearing masks and social distancing regarding COVID 19 and wanting information regarding employee misconduct regarding HIPPA manager told me I was banned. Don't go there. Not only is the place a potential hotzone for mass COVID spreading but as a patient or client the staff will openly discuss your personal medical situation with other patients and clients.