Business ProfileforQuik Tow

On November 7th, 2022 Quiktow was subcontracted by****** to tow my car from my garage to the****** parking lot in ********** due to an outage of the 12V battery. While being dropped off at the****** parking lot, the towing truck crashed ********************** onto a fence, leaving the front bumper damaged. When****** finished servicing the car and it was ready to be picked up a few days later, the damage was noticed by my husband and I. We got in touch with Quiktow about the damage and they initially denied it. Upon requesting the photos taken by the Quiktow driver prior to being towed ( and while still in my garage) , we noticed that photos provided were cropped and modified and photos taken at the****** parking lot (therefore AFTER being towed) showed the front bumper damage, proving that damage occurred after car was towed. I told the driver that it was clear that damage was caused by him, which was when he asked me to go to authorized body shops to get quotes so he would pay. Once quotes were sent to him, he stopped responding. I filed a claim with my insurance and they have not been able to get ahold of anyone at quiktow, therefore my car remains damaged. Photo 1 (white wall in the background, which is my garage wall): photo provided by Quiktow which was cropped thus missing the front bumper. Photo 2 (dark background which is a parking lot, therefore no longer in my garage): photo provided by Quiktow of the car after being towed to****** parking lot showing damage. Photo 3: photo also provided by Quiktow showing the short fence that the car was crashed into.