Business ProfileforGenesis Bridal

Hello so we hired this business to provide party arrangements for my sisters quinceaera party. About a week before the party, we agreed to hire them for $1950, the day of the agreement we paid them 600 dollars as down payment without agreeing on a day to pay it entirely. The owner said he would pick up everything the night of the party so we assumed thats when we would pay. Fast forward to the day before the party, he calls my mother demanding for the rest of the money immediately. My mother politely lets him know that we didnt have time at the moment to swing by and drop off the cash and she told that would be in the area later and could drop it off. He said no, my mother told him she could send it through ***** and he said no, it had to be cash in hand immediately and stopping returning our calls. My sister texts him later on to make the payment and he sends a a long message claiming he tried multiple times to take payment and because of that he was canceling his service and he was going to refund the deposit of 600 though *****. It has now been over two weeks and he hasnt returned the deposit, thats all were asking for.