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ComplaintsforCalifornia Heating & Air Conditioning
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Complaint Details
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Initial Complaint
09/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Back in Sept *****, I hired California Heating and Air to install a new A/C and furnace units in my rental property located in *************************). *********************** (owner and operator Lic C-20 ******) did the installation. About one week ago, my tenants called me to let me know the ** was not working properly (this happened in the middle of a heat wave in *********), and we called ****** to ask if he could stop by and check what the problem was. He said he was too busy with many calls and visits, so we decided to call a bigger company. The bigger company came over and told us the issue is probably a leak in the refrigeration pipes, but a further evaluation is necessary and that it would be important to check the manufacturer's warranty. I called *********************** again this afternoon and he is refusing to stop by and even mentioned he is thinking about closing the business!!!! I asked him if he can at least stop by to check the issue and help us getting in touch with the manufacturer.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.