Business ProfileforWalter Andersen Nursery

I have purchased many plants from this store and they are close to dead plants. My mom, aunt and uncle have also purchased from here and they all die. ********** and Lowes plants are in better condition than this nursery. That is not ok. The office manager, *******************************, seems to talk to me like we are all idiots. She made it seem like they were going to make amends and she lied. Then ******** states she can help my other family members and try to make amends and I told her I am here and you can make amends with me. And ******** said no. But she wanted my family members names and phone numbers? Make it make sense! My other family members have already stopped buying from here. But, I wanted to give them a chance since they are a family business and I wanted to support small businesses. But, it is not fair that they sell almost dead plants that just last enough time and then die after the very short, 90 day return policy. Even within the 90 day period, they will not return them like other reviewers have posted. They are criminals! ******** said we try to make things right and customers happy. I told her yes so as a small family business wouldnt you help me this one time to show that you care about your customers and you stand by your word. And, of course, she said no. She said I can use the service to revive plants next time and I told her why would I continue to shop here if you didnt make amends to help as a courtesy? I tried to reach out to *** Andersen, the criminal owner, and he said:I am sure you will be more satisfied with shopping at ********** and Lowes in the future. As far I am concerned this matter has been resolved.Dear ***: I will be happier shopping anywhere else, but your shady, selling dead plants, nursery.