ComplaintsforWomen of Wellness LLC
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Complaint Details
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Initial Complaint
12/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Originally purchased an *********** machine from Women of Wellness, LLC on 12-6-22 for $15,500 (which included a small vibration plate valued at $250). The machine was faulty and never functioned as it should. Despite back and forth with manufacturer replacement parts and also involving 3rd party testing, it still did not function as stated. I shipped it back in good faith (for the amount of $856.02) that they would repair it, send it back and reimburse me for those shipping costs as stated in my contract/warranty. But they are now saying I am responsible for the shipping and that I need to send more money to return my machine to me (as they say it is working fine and they are using it on their clients and they are not responsible for the shipping).I am requesting Women of Wellness and/or the manufacturer reimburse me a total of $16,106.02.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.