ComplaintsforPrunedale Motors
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Complaint Details
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Initial Complaint
04/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My name is ******************* i bought a 2009 ****** Matrix from Prunedale Motors in December of 2022.I put $1,000 cash as a down payment and made 2 payments for the month of ****************** 2023. The owner ****** asked me to bring the car in for a smog check in the beginning of March. I'm not sure of the exact date, but it was on a Friday, and he stated the car would be ready over the weekend and since then i have not heard anything from the owner ****** or anyone else at the dealership. I have gone to the dealership a total of 15 times in the last 30 days and its always closed. I have left voice mails on business line, personal cell and text messages. I have not heard anything. Financially it has costed me over $1,000 in uber cost and paying others for gas to and from work. I would like to get the car back or my money back whichever comes first. I want this issue to be resolved. Thank you for your time and consideration. **********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.