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Find a Location

Body Mechanics has 1 locations, listed below.

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    Business ProfileforBody Mechanics

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2347 Gold River Rd Ste G, Rancho Cordova, CA 95670-4435
    BBB File Opened:
    3/9/1994
    Years in Business:
    36
    Business Started:
    5/1/1988
    Business Started Locally:
    5/1/1988
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 243882 for this business, issued by CA Bureau of Automotive Repair- BAR

    These agencies may include:

    CA Bureau of Automotive Repair- BAR

    10949 North Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.bar.ca.gov/

    Alternate Business Name
    • M&M Body Mechanics, Inc.
    • Body Mechanics Frame Body Shop
    Business Management
    • Mr. Robert Williams, President
    Contact Information

    Principal

    • Mr. Robert Williams, President

    Customer Contact

    • Mr. Robert Williams, President
    Additional Contact Information

    Fax Numbers

    • (916) 638-7205
      Other Fax

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 11-1-2022 ******** and ***************************** called ***************************** at Body Mechanics Body Shop. We agreed to meet at his shop about 30 minutes later. ****** was not there. I called him and he said he was at ********** and would arrive shortly. ****** arrived about 5 to 10 minutes later. ****** looked over the truck and agreed to put a used door on my daughter's truck and take some dents out. We have the signed paper. We agreed on a price and ****** wanted all the money up front and was pushy about it. We paid ****** via **** Debit card a total amount of $****** with the knowledge that the repairs would take place and be completed on Thursday November 3, 2022. I never received a response from ****** confirming he received the door. We agreed that Thursday morning November 3, 2022 we would bring the truck for the repair work.I wanted to confirm this company received the door . I called at 8:03 a m and then not only called several times and texted through the day with no response. I have written proof as well as recorded messages I left him. I went online to check any negative reviews about this business and found on Yelp that this business has a practice of not responding to the customers and charging more than the quote, as well as keeping their vehicle for many days past the time frame agreed upon. After reading these reviews about his business practices and broken promises... I needed to confirm the door arrived and would be finished the day promised... However... After several phone calls and text messages.. we have yet to hear from this company. I would like a full refund of the money we spent. I do not want this man to touch our vehicle now. The people in Yelp say he keeps their car weeks and then charges them more. He does not respond to them. It's terrible what he is doing to the customers.I want the full ****** we gave him so we can get my daughter's truck repaired by someone who actually keeps their promises and does not lie.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Philipp S

    1 star

    09/28/2021

    BEWARE!!! I purchased a vehicle that was in a collision. I stopped by Body Mechanics and ****** began entering the repairs into his system which determined the cost of part and labor to about the vehicle is worth. As he suggested, I agreed to buy the parts my self and have him do the labor. We first agreed to about $1800.00. After several weeks, he informed that the balance had gone up to over $3000.00. At that point, I told him that that was the *** that I had budgeted for this vehicle and he agreed on that amount. After several more weeks (****** rarely shows up to work), he asked me to come to his office upon which he showed another revised estimate of $5600.00. His reasoning was that that's how he does with insurance companies (he just continues to add expenses). I told him that we had agreed to the $3000.00 amount and that I had not authorized a higher amount. He also knew all along that I was paying out of pocket. He rationalized this by telling me that his business has been slow lately.He was gracious enough to deliver the vehicle without a front bumper on it, excess parts in the trunk of the vehicle and also needing an alignment!STAY AWAY FROM THIS *****!

    Local BBB

    BBB of Northeast California

    BBB Reports On

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