ComplaintsforLee's Automotive Repair, Inc.
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Complaint Details
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Initial Complaint
11/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This place was an approved mechanic for AAA insurance. I took my vehicle here and they said it would need a new engine. They said they could do the work with no problem. This place took 2 and a half months to finish the job that should have only taken a week. They said they wanted to make sure it was done right. After paying $20,000 I had to bring it back twice right away as the engine went out do to there faulty work. 3rd time insurance took it to the dealership as a huge bolt fell out the engine and caused it to break down with smoke coming through my vents. The dealership stated that every bolt and s**** is loose with some pieces missing causing the engine to miss fire and starter to burn. There is proof of their faulty work and this has caused me an enormous amount of stress and money to continue to have my car worked on going on 3 months now. Everytime I called them they acted like it was a chore. I see so many bad review for them and dont think they should be in the business of continuing to work on cars. I need them to pay for the repairs that came after as they received $20,000 and didnt fix the issue but made it worse.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.