ComplaintsforLG Auto Sales
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Complaint Details
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Initial Complaint
08/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bought Car 07/20/2023. Had ABS light on and dealership said they would fix it. Dropped the car back off 07/20/2023 for repairs. Left for work and let my sister-in-law pick it up. Told the dealership she would come get it. Gave her the runaround for 1 week. Saturday 07/29/2023 my sister-in-law and brother went to go get the vehicle. The owners ego was brusied because they asked where is the car and why is not here at appointment time for pick up. They started yelling and threatened them saying "They are Armainian and will make sure they don't step foot in ********** again" They left without the vehicle because of the hostile environment the owners of the dealership caused. I told them i would have my car towed and he said no he will drive it to my house. Still nothing. Car never got dropped off. The owner texted me Aug 2 letting me know he is going to check on his employee and get the *** at 8o'clock at night. (Why is the employee driving around in me car and still has not been able to drop it off all day?) Finally fed up I got my tow guy out there on Aug 4 and the vehicle came to my home. ABS Light still on. No breaks in the car, suspension messed up. They had me sign a release stating the vehicle is not their liability. They purposefully sold me a broken car. And was trying to sell it to someone else because they had "CASH".
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.