Customer ReviewsforWestern Dental and Orthodontics

They don't care my daughter did her braces they never followed up on her appointment but they do collect your payment when it's due they let my daughter braces scrape her mouth they let her go months with out even checking up are following up with her appointment never will go to western dental again

I went to the ******* location on ********** because of a cracked tooth. The dentist said that they will do an implant since the tooth is totally cracked. I asked about a bridge since I know implants are very expensive. The dentist said, "no, they no longer do bridges." So, I began the process of financing my implant. Afterwards I decided to get a second opinion and to stop the process of the loan. I found out that they still do bridges, most dentists. It just happens that Western Dental does not. The dentist could've said that, but instead she said it like, NO dentists will do a bridge. I put down $300.00 and called them a few days later to cancel the contract. ****** said that the process is difficult, but she will begin the process of a refund. 3 weeks later NO credit to my card. I have called over and over again to get a straight answer and no one could accommodate me. Finally, I called again, and someone that spoke thick Spanish began to tell me they can do nothing. They credited the amount to my card yesterday which will take another **** days to process to my account. The person was yelling at me with no professional whatsoever and I told them to settle down. Horrific situation! As you can imagine I am furious. The dentist told me false information and to wait 4 weeks for a refund is absolutely mind blowing. I suggest no one goes to this dentist they are the worst!

I went to and appt and told them my tooth hurt and the dentist said i don't see anything wrong with that tooth then she put something on the tooth and it made it hurt so bad i almost cried then she gave me ampacillian and told me to go home because it was just air pockets in my teeth then i went home and my tooth and gums hurt so bad and swoll up i couldn't even eat so i endure the pain i finally call them for some pain meds they told me to wait till tomorrow your dentist is off i am in pain i call the next day which is today the dentist told me she would give me something for pain i told her i have taken 4 bottles of ibrophins she never called me she didn't give me nothing for pain and my tooth still hurts today