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American Driving Records has 1 locations, listed below.

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    Business ProfileforAmerican Driving Records

    Investigator

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    2860 Gold Tailings Ct, Rancho Cordova, CA 95670-6106
    BBB File Opened:
    11/3/1999
    Years in Business:
    35
    Business Started:
    3/23/1989
    Business Started Locally:
    3/23/1989
    Business Incorporated:
    3/23/1989
    Type of Entity:
    Corporation
    Alternate Business Name
    • First Advantage ADR
    Business Management
    • Mr. Richard Ries, Controller
    Contact Information

    Principal

    • Mr. Richard Ries, Controller

    Customer Contact

    • Mr. Richard Ries, Controller

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    ******************* does drivers license checks for Lyft. They have been misreporting my drivers license status for over a year now. I have disputed it with them several times and sent them proof that they are not reporting my drivers license status correctly but they have not corrected it. This issue has prevented me from driving for Lyft for a year. It has greatly affected my income. Heres the issue. I have a valid ******** personal drivers license. I had to renew it last January because it was going to expire. When I did Lyft requested a new drivers license check from S H **** They reported that I had a valid personal drivers license issued January *********, which is correct, but they also reported that I have issues pending on a commercial drivers license issued on the same day. This is incorrect. First of all, its illegal to have more than one drivers license. ******** has you go to the license office and pay for a renewal license, take your photo, and they issue a temporary paper license at that time. They mail you the actual license a few weeks later so they can make sure theres no issues with things like suspensions or duplicate licenses. When you receive your license in the mail it actually says on the paperwork that it is illegal to have more than one license. After this issue started I purchased a copy of my ** Drivers Record. It states that I have a valid personal drivers license. It also says that my commercial status is restored-must test. It says that I PREVIOUSLY had a class A CDL. Because I previously had a CDL, if I wanted to get another one, all I have to do is take the test. Starting this year, federal law requires you to take a class before you can take the test. Because I had a CDL before, I only have to take the test if I want to get the CDL again. Because its a new law I am guess S H *** is misreading the report. I just want them to understand what it says and correct it. Thank you for your help.

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    Local BBB

    BBB of Northeast California

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