Business ProfileforTigris Auto Glass

On 9/20/23 my boyfriend ***** called Tigress Auto to verify the could complete a new windshield recalibration and a lane departure assist recalibration. She confirmed they could he confirmed that included the emblem radar ***** confirmed yes, for $250 and to come on in! I went to Tigris Auto to have my windshield recalibrated including the lane departure assist recalibrated. ***** reconfirmed they would be able to do it. They were unable to complete the service and referred me to another company that could do it (Sunrise Auto). However they still charged me the full $250 quoted, for services they later confirmed they did not have the ability to perform. When my boyfriend called to question this they said they needed to be paid for their time. However when we questioned in person the claimed they had provided the service as best they could and would not refund us. We requested a $200 refund, as the only successfully completed a scan for $50. They (what appeared to be an owner and ****** supervisor joint the conversation) refused.Even though they referred me to another company w the proper software to compete the service for the same price they quoted me and charged me for already. ********************************* ************ ****************************** ************