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Find a Location

All City Plumbing, Drain Cleaning & Rooter has 1 locations, listed below.

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    Business ProfileforAll City Plumbing, Drain Cleaning & Rooter

    Plumber

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Our company provides residential and commercial plumbing service and repair. Repair gas, water, drain lines and drain cleaning. 

    Business Details

    Location of This Business
    9447 London Way Ste 102, Rancho Cucamonga, CA 91730-7953
    BBB File Opened:
    3/11/2014
    Years in Business:
    14
    Business Started:
    12/9/2009
    Business Incorporated:
    1/2/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 940722 for this business, issued by Contractors State License Board. The expiration date of this license is 2/28/2026.

    These agencies may include:

    Contractors State License Board

    9821 Business Park Dr

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:00 AM - 8:00 PM
    T:
    7:00 AM - 8:00 PM
    W:
    7:00 AM - 8:00 PM
    Th:
    7:00 AM - 8:00 PM
    F:
    7:00 AM - 8:00 PM
    Sa:
    8:00 AM - 7:00 PM
    Su:
    8:00 AM - 7:00 PM
    Business Management
    • Mr. Anthony Cafagna, President
    Contact Information

    Principal

    • Mr. Anthony Cafagna, President

    Customer Contact

    • Mr. Anthony Cafagna, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I had got my pipe fixed by All City Plumbing because there was a burst that caused water damage and mold to my wall. During mitigation the mitigation team found another pipe that was leaking. I then called All City Plumbing to come fix the other leak when they did a bunch of tests and said I would need a whole repipe which would cost me $28,000. I said that was pretty expensive and they gave me a discount for $26,000. The interest is *****% interest for 15 years which comes to about $332 per month. I was in desperate need because my whole wall was taken apart at the time for a few weeks already. The price still didn't seem right to me. So i got some other quotes for around $10,000 which is way cheaper than they were charging me. I tried to call the supervisor to tell him I wanted to cancel and felt pressured because he told me they already had a crew coming down even though the contract said I had 72 hrs to cancel. They didn't do a good job. They left a big mess that we had to cleanup. The supervisor offered to help cleanup. But by then we had already cleaned the mess ourself. One of the workers was rude to my wife. Also, I was told during signing that I would have a year to start making payments thinking ok I have some time to try to pay some of this off and found out later that wasn't the case and i would have to start paying the next month. They did call back to see if there was something that they could do after I had made a bad Yelp review. I had told them and they said they'll see what they could do. Nothing was done to resolve the issue. I really feel like I was taken advantage of and ripped off by this company and feel uneasy about these $332 payments that I have to make for the next 15 years because for me personally that's alot of money. The other workers were nice besides that one that was rude to my wife. But as I also mentioned in my Yelp interview nice doesn't cut it when it comes to money. I'm sure they also had a nice smile all the way to the bank.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    pamela l

    1 star

    02/14/2024

    BEWARE CROOKS: These crooks are laughing all the way to the bank. This establishment took advantage of SENIOR CITIZENS. They charged two 90 years olds $1300 to change out a toilet. I asked that they call me and explain the cost and no one did. I finally got a hold of the worker "***" whose bright idea was to replaced their toilet with a new toilet that is too large to fit under the countertop - so now they do not have a lid on the new $1300 toilet. $1300 to change out a toilet and put in a toilet that doesn't fit. UNREAL.

    Local BBB

    BBB Serving Central California & Inland Empire Counties

    BBB Reports On

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