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          Alliance Loan Support LLC has 1 locations, listed below.

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            Business ProfileAlliance Loan Support LLC

            Student Loan Services

            Contact Information

            22342 Avenida Empresa Ste 275

            Rancho Santa Margarita, CA 92688-2162

            Visit Website
            Email this Business
            (949) 482-1616

            Customer Reviews

            4/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            22342 Avenida Empresa Ste 275, Rancho Santa Margarita, CA 92688-2162
            Email this Business
            BBB File Opened:
            4/1/2020
            Years in Business:
            5
            Business Started:
            3/19/2019
            Business Incorporated:
            3/19/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. John Rafferty, Member
            • Mr. Ryan Burner, CEO
            Contact Information

            Principal

            • Mr. Ryan Burner, CEO

            Customer Contact

            • Mr. Ryan Burner, CEO
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/15/2022

            Complaint Type:
            Order Issues
            Status:
            Resolved
            I first got contacted by alliance loan support to renew my loan program payment back in September of 2021. They told me my loan wasn't scheduled to be renewed until November. At the time I didn't have a job, so I didn't have to pay anything. I started working November 15, 2021. After that, I started receiving calls and emails from them telling me I needed to renew my loan. They would call me at work when I was unable to speak with anyone. I asked them to call me during my lunch hour so we could take care of this. Everytime I spoke with someone they told me they'd call me when I was available but they NEVER did. They continued to call when I was unavailable. I left voicemails for them to return my call and my hours of availability again but no one ever called. On 3/ 15, they sent an email stating they tried multiple times to reach me and I was gonna be dropped from their forgiveness program and my payments would increase to $641.80 when I was only paying $5.

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Alex C

            12/01/2021

            Alliance call** me for my "recertification". I look** it up on the department of ** and this is a legit thing for the forgiveness program. I was skeptical at first thinking they jsut want** more money but they help** me get a lower student loan payment last year so I thought what the heck. Just got my approval today and everything was legit. My payment was a little bit higher this year cause my income increas** but its still wayyy lower than what I was paying. Thanks Alliance. 4 stars cause i hate student *****

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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