ComplaintsforArt of Attack
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Complaint Details
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Initial Complaint
05/24/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Order # *****. I placed an order with them 2/15/23. They never shipped me one of the items in the order. I was told it would take 3 months to receive this item. April 8 of 2024, ******************************** status updates. I reached out asking to cancel the order. No answer. I reached out again a week later April 15,2024 and they agreed to refund me $451.60. Still have not received any refund or item. I have reached out several times, many left with no response. I have asked for an ARN number or an email confirming the return which they have failed to provide. It is now may 24,2024 and I have still not received a refund or item from them.Initial Complaint
02/25/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased an auto part from their website on 2/18/24. On their site it still shows unfulfilled as of 2/25/24. I tried to call the phone number on their site and it says they are not available by phone and to email them. I have emailed them twice with no response. I have reached out to them on Instagram and I received a response of "checking now" after explaining that the site had not updated and I didn't have any sort of tracking information. 2 days later I was told I should have a tracking number that day or the next day. That was on 2/23/24 and as of today 2/25/24 nothing has been updated, no tracking number, and no one is responding to my questions.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.