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ComplaintsforBudget Blinds of Fontana
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/26/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
In February of 2023 Budget Blinds-****** ********* came out to my home to measure for custom shutters. I paid a deposit of $780.00 (see documents). **** of Budget Blinds said the shutters would be ready to install within 6-8 weeks. April I reached out to **** and he informed me that the blinds were not ready give it a few more weeks. I reached out in May same response. So I requested a refund, and filed a complaint with the franchisor. The franchisor said they would reach out to **** and which point **** promised a refund of my deposit by May 31, 2023. However, I have not received a refund, or correspondence from **** or the franchisor regarding my product or refund as of June 26, 2023Business response
07/20/2023
Customer has been refunded.Customer response
07/22/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.