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          Find a Location

          Rattan has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Rattan

              8833 Flower Rd Rch Cucamonga, CA 91730-4467

            • Rattan

              13825 Norton Ave Ontario, CA 91710-5481

            • Rattan

              13771 Norton Ave Chino, CA 91710-5477

            Business ProfileRattan

            Electric Bike
            Multi Location Business

            Contact Information

            8833 Flower Rd

            Rch Cucamonga, CA 91730-4467

            Visit Website
            (562) 488-5588

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Rattan has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Rattan

                8833 Flower Rd Rch Cucamonga, CA 91730-4467

              • Rattan

                13825 Norton Ave Ontario, CA 91710-5481

              • Rattan

                13771 Norton Ave Chino, CA 91710-5477

              Location of This Business
              8833 Flower Rd, Rch Cucamonga, CA 91730-4467
              BBB File Opened:
              10/1/2019
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Your guide to buying an electric bike

              Customer Complaints

              13 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/05/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Unanswered
              I ordered a kickstand August 28th 2023. I put an order in for the kickstand I wanted for $39.99. This company has done nothing but harass me for photos and the serial numbers of the bike that Im purchasing the kickstand for. There are options to choose what kind of kickstand you can buy. I told them to send the kickstand or refund my money. They have done neither.
              Read 12 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Marissa W

              02/13/2024

              Originally I ordered it at 11AM Feb 2, ****, I called a few hours later to change the color of my bike. I couldn't get anyone on the phone to help. Figured their store is busy, I'll live with my mistakes. White will go better with the reflectors anyway. They texted me responding to my call but it was hours before I saw it. I bought all the accessories I needed from Amazon and saved about 100 dollars by ordering the actual bike directly from Rattan. The shipping label was created Feb 3, ****. I emailed them Feb 9, **** hoping to get a date that my specific bike would be shipped and potentially change the color of my **********. No response to this day. Today, Feb 13, 10 days after, I realize there is no update to my order. I call and its as if their phone has been turned off. There is no response to my email and I cant seem to get any information via text. Just non specific, irregular and robotic responses. DO NOT BUY FROM THIS COMPANY!
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving Central California & Inland Empire Counties

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