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Find a Location

The Hat World Famous Pastrami has 1 locations, listed below.

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    Business ProfileforThe Hat World Famous Pastrami

    Fast Food Restaurants

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8030 Monet Ave, Rch Cucamonga, CA 91739
    BBB File Opened:
    3/6/2023
    Years in Business:
    26
    Business Started:
    4/20/1998

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 3/4/2023, I placed a phone order. The person taking my order ******** ******** began to take my order. He was having difficulty inputting my order. He became frustrated and overwhelmed. He quickly took my order and did not review it or give me a total price for my order. I arrived at the store, and he charged me $100 dollars. This amount was incorrect. I let him know that the order was incorrect as well as the price. He then began yelling at me, telling me that the order was complicated, and he could not take my order again. He started yelling at the assistant manager telling me them that they needed to take my order. I couldn't even hear the manager, because he was yelling over them complaining about my order. The manager finally took my order, while the ******** continued to yell and complain about me. I then asked the person bagging my order to please review it to make sure it was correct. The whole time I was waiting for my order he was yelling and following me around the restaurant. I try to avoid speaking with him, but he kept harassing me telling me it was my fault the order was incorrect. This type of violent and unprofessional behavior is unacceptable and the whole time the manager failed to address him or prevent him for harassing me.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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