Business ProfileforPulsar Products, Inc.

Okay where should I begin roughly a month ago I inquired this company for a problem I've had with my basically brand new barely used dual fuel generator explaining that it doesn't want to start or work after emails sent back and forth each time asking for a specific document or verification which I provided and everything fell under there so-called warranty. Has the back and forth emails continued for over a month I was beginning to get irritated for the options that I was told and the length of time of service. One of the options concluded was for me to find a reparable pulsar repair shop and the emails were not clear but I replied as how would this get to that shop where is a pulsar repair shop it just seemed they were blowing me off and not abiding by their warranty they have on their website stating under their terms it would be replaced or repaired with no problem nor questions asked nowhere does it say the customer has to find a reputable ********************** repair store to get it fixed following the email of my response of how dissatisfied I've been to this point by express my feeling on the whole matter meanwhile my generator that I paid almost $600 for is still broken with no sign of any type of replacement or being repaired The following email I got after that was directed towards me saying I am not ever allowed to contact their company I am blacklisted I'm never allowed to contact nor try to get anything associated with their company again and that was the end of it The worst customer service I've ever engaged in my whole life Don't know how a corporate company is allowed to act like that nor make decisions based on reprimanding the customer and I just want my generator repaired or fixed or replaced doubt it's going to happen but thought I'd give it a try The threats that were aimed at me were unnecessary and frankly ******** I can see in their reviews on the better Business bureau website they're about as garbage as the generator that's broke jerks.