ComplaintsforRefreshed Shoe Cleaner
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Complaint Details
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Initial Complaint
04/05/2022
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
On 1/28/2022 I placed an online order for Refreshed Shoe Cleaner. I was sent an email confirmation, order No. ********* and was charged $40.00 on my Mastercard, ending in 2808. I have since then attempted to contact Refreshed about my order as it was never shipped. I have sent numerous emails, went to the company website and filled out an inquiry online. There has been no response. I called the phone # listed on the emailed receipt, ###-###-#### and have left numerous messages. I did reach someone a couple weeks back, answered the phone hello, asked if I was reaching Refreshed - he stated yes (did not give me a name). He then told me to call ###-###-####, he ended the call. I tried that number a dozen times, no person answers or returns any messages. I have had no return email communication to date from the company other than the initial order email. No product has been received to date.Initial Complaint
12/16/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
12.12.21 $54.75 Claimed would clean white shoes Didn't work. Actually ruined them Vendor could not be reached/found online
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This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.