Business ProfileforSun Energy Construction

DO NOT USE THIS COMPANY FOR SOLAR PANELS. It is impossible to get a hold of anybody at the company. I wish I would've seen these complaints before I hired them. In May 2022 I told Sun Energy that my 26 solar panels were not generating power according to my Solar Edge App. They told me everything seemed fine. in April 2022, I had already signed a contract to install 9 more solar panels and upgrade my electrical panel to a bigger box. When they finally came out to look, they realized that my panels were not generating power because the old inverter was 3G and not compatible to the new 5G. I went from May to September 2022 without working panels which equated to approximately $2000 in SCE bills. I just paid over $27,000 for these panels to not work during the whole summer. They said they were not responsible for that. Steve said that I need to contact Solar Edge because it's like buying a lemon car. I would have to go to the manufacturer and not the dealership. When I called Solar Edge, they told me it was Sun Energy that was responsible for that. That was the first problem. The next issue is that it took them until April 2023 to finally finish my new project of more solar panels and a bigger electrical panel. Now that the heat has come in July 2023, the new 40 amp breaker that controls my 26 panels does not stay on. If I reset it during the day, it will trip within minutes. So here I am again with solar panels that don't work during the summer. The only time it stays on is in the evening when the temperatures start to drop. I have called, text & emailed everybody at Sun Energy multiple times over the last 3 weeks and nobody will respond. Most of the phone #'s go directly to voicemail and the voicemail boxes are full. I've contacted Dennis, Calvin, Steve, Tony and the main office. My next recourse is to hire and electrician to resolve the problem and then an attorney.