Customer ReviewsforSun Energy Construction

We are designing company and we did their jobs for their customers for designing, electrical and structural. Sun Energy does not pay and we tried to put the lien but we are out of time frame because they make us to wait for the payment. But we are going to small quote to get our money but I will advise for people to not to work with these people, we find them they are not honest people.

We have had several discussions with the design company. The design company's accounting department shows that there are multiple invoices outstanding, however our accounting has verified that all invoices have been paid to date with the exception of one. We have requested for the design company to update their accounting records. We are in communication with them to get this issue resolved.

It's been over 7 months already that they haven't pay with us for the services we offered to them. We had several discussions with their Accounting Department but they did not provide us proof of payment. They are lying already and now, we have been calling and sent email but they won't able to cooperate with us. We are going to small quote to collect the money.

The WORST decision I have made was to go with Sun Energy. In April of 2021 when I decided to go solar. I received a proposal from Sun Energy, the owner himself, Dennis J**, came to my home to sell me on the project. They gave me a quote for solar for $30k. I mentioned I wanted to add a bathroom to my master bedroom. He then told me I was qualified for $100,000 with the bank and I could included the construction on my project. I hesitated a bit but he convinced me they would take care of me. After meeting with his designer I was told with construction and material, the money left over after the solar would not cover the cost of the construction. I then asked them to readjust my loan and not move forward with the construction. I assumed the loan was adjusted per my request. My solar was installed in August of 2021. I realized my loan was never adjusted. From then on the communication was horrible. I finally get a hold of them and they tell me they had some issues with the construction company they had but they would still be able to do my construction and make the price work. After months of no update, they finally have someone come look at my house and take measurements. They go silent for a couple months again. I finally get a call in January 2022 from my project manager telling me there was some sort of miscommunication with my project and he was not even aware there was construction done on my project but he assured me they would begin with the permitting process. I once again agree but after several unanswered calls and messages I am frustrated and feeling taken advantage of. I then contact the owner, Dennis J**, I explain my frustration and the disappointment. He seems to be understanding and tells me they will pay for my loan bill until my construction is complete. I respectfully decline and just ask that my money is returned. I have since then sent 2 more emails to Mr. Dennis and he is no longer responding. I am extremely disappointed. They stole $68k from me

I completely understand the customer's frustration. We have paid the loan up to date and have offered several times to get the project started. Yes, the project took WAY longer than expected, and this is due to unexpected delays from the cities and they are calling it "COVID-19 related delays." As of the writing of this response the customer has not paid not one dime out of pocket as we have continued to pay for the loan. We are more than willing to pay the remaining balance of the loan, however we need to communicate with the customer what the fees are and the tax credit ramifications. We are trying to resolve this issue as quickly as possible.

Responding to the company's response to my review. When I spoke to my project manager after months of the solar completion, he mentioned there was some sort of miscommunication with his team and he was not even aware there was construction included in my project. Then they told me they had some issues with their construction company and they were not working with them anymore which also caused delay. Then offered to reimburse me they monthly payment due to the delay. They ignore my calls and text for months. Then they finally had someone look and my home and take measurements to begin the conuctrustion. Again they ignored me for a couple months. I was frustrated so they offered to reimburse me once again. They never mentioned even going into the permitting process, therefore COVID has nothing to do with their unprofessionalism and lack of communication. After 8 months of being ignored, I contacted the owner, Dennis J**, who sold me the project. He responded to one email and offered to continue to reimburse me for the duration of the difference instead of just adjusting my loan (which I had asked to be adjusted before the construction or solar installation even began) My solar quote was only $30k and my loan with Mosaic is $100k. I respectfully declined his offer and simply asked for them to adjust my loan or pay me in full the difference so I could settle my loan on my end. He then continued to ignore future emails. After my review someone reached to me but I had already started my legal process. Them trying to communicate with. me with a solution only happened after my reviews to BBB and yelp. Afraid to be exposed for their unprofessionalism and fraudulent business activities. Once again, they never communicated any type of update with me, they ignored all of my calls and text regarding my project. When ever they did communicate there was always a different excuse as to why my construction was on hold and I was never informed of them even starting any permitting process. I am so frustrated and feel taken advantage of and lied to. I trusted them with my home and trusted them with my project. This was a fraud transaction. I have been very patient and have plead for them to do the right thing and I have been ignored.