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Find a Location

The Empire Barber Company has 1 locations, listed below.

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    Business ProfileforThe Empire Barber Company

    Barber

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    217 E State St, Redlands, CA 92373-5232
    BBB File Opened:
    4/7/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 320044 for this business, issued by Board of Barbering and Cosmetology. The expiration date of this license is 5/31/2024.

    These agencies may include:

    Board of Barbering and Cosmetology

    PO Box 944226

    Sacramento CA 94244

    (916) 574-7574

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Heather B.

    1 star

    04/04/2022

    I DO NOT RECOMMEND THIS BUSINESS FOR ANY CHILDREN ON THE AUTISM SPECTRUM. This business DISCRIMINATES. After 3 separate visits, my son was discriminated against by the owner Ashley and one of the barbers, Scotty. My son is two years old and has a giant fear of getting his hair cut, he cant stand the feeling of hair touching his skin, seeing it fall from being cut, nor the feeling of the buzzer. Scotty worked with him to schedule two appointments for one hair cut. Kevin could not sit still and never was able to sit in the chair. The third hair cut he received from Scotty, Ashley let me schedule the appointment and Scotty made it clear that we would be charged for both hair cuts. That is not a problem. The way his tone was when he said it was not warm or genuine. We had always paid the amount due. The bigger issue came When Ashley (the owner) allowed us to Schedule an appointment but didn’t say anything to us. We arrived for his fourth appointment and scotty asked me to step outside so he could talk to me. He told me that if my son couldn’t sit still in the chair the haircut would be over because its u professional (noone was ever there when our Son got his hair cut), he proceeded to tell me that Its the parents job to override their kids and tell them what to do. I said I agree that as a parent we are to guide our children. However, at this age of development, his brain does not have the capacity to self control when he is in fear. He said we can go try but if he cant stay in the seat or on your lap the haircut is over. I told him thank you and that I will respect their new rules but i am not going to sit down for a hair cut knowing he will not stay seated and then I will be charged for another incomplete haircut. I mentioned that Scotty has had enough experience with him to know that he cant sit still out of fear. My Husband complained about his haircuts by Scotty and found a new place to go. Due to needing consistency for our son we continued but NEVER again.

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